3D Silver Jasmine Bracelet / Necklace with Rubber String

Orders are usually ready for shipment within 5 to 10 business days. If products are made to order lead time for shipment may be up to 20 business days. Standard shipping lead time is 2 to 5 business days. Orders are delivered to the shipping address provided by the buyer. Please contact us if you need express shipping 1-2 business days (subject to an extra charge). Express Orders - Some items can be shipped within 24 – 48 hours. Contact us for more details.

If you are not completely satisfied with your order, simply return the item/s to us in their original condition within 7 days of receipt and we will issue a full refund on receipt (excluding original delivery charge), or exchange the item for a different size / color, if preferred.

Order cancellations must be made in writing, quoting your order number, refund will be done within 7 working days of the day after we receive the goods to Erayo orders and billing.
If however your order has already been processed, you will need to return the order to us. Please read the Return or Exchange an item section below.

If the item you received is faulty, please contact Erayo orders and billing within 7 days quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

If the item you received is not what you originally ordered, please contact Erayo orders and billing within 7 days quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

The item/s are your responsibility until it reaches us.
For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods
The cost of returning the item to us is your responsibility.
Please send the invoice and parcel to:
Erayo.com Returns
5400 NW 39th Ave. Apt. Z-241
Gainesville, FL 32606

Payment methods:

Visa, MasterCard, Diners and PayPal (In PayPal you can use Amex and other cards). Contact us regarding Wire Transfer.

Visa, MasterCard and Diners:
30% - Upon placing the order
70% - Once the order is ready for shipment

PayPal: 100% upon placing the order